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Our founder, Rebecca Miller is an experienced facilitator with the University of Louisville Delphi Center for Corporate Training; courses include: Projecting Credibility, Conflict Negotiation & Communication, Tactful Conversations, Digital & Email Etiquette, & Presentation Training. Check out our core class offerings. We can tailor make a course specifically for you and your company/team, or you can join us at the University.
Course: Projecting Credibility & Enhancing Your Personal Brand
Increasing Your Influence in the Workplace & Life
Have you been searching for that competitive edge? Would you like to build the foundation for future growth and development? Are you interested in boosting your professional influence? Improving your credibility is the place to start, and it’s essential to career success. In this interactive class, you’ll learn foundational skills that increase your credibility and enable you to become a more effective part of your workplace.
Course Description
Appearing credible and confident matters. Whether you are presenting to a large group or a one-on-one personal interaction, projecting credibility will significantly raise your overall effectiveness. This tailored course, combined with informative coaching and feedback, and practical skill building, will increase your awareness of your personal style while providing you with a tangible action plan for Personal Brand improvement. Benefits include: better results from prospects, clients, and colleagues; gaining status as a respected professional; improving your ability to demonstrate composure; and understanding how you control the brand you project.
You Will Learn How To:
- Capitalize on the components of personal credibility
- Indentify, explain, and avoid common credibility busters
- Practice suitable modifications to your natural communication style
- Analyze areas of personal strenght and weakness of "sub-textual conversation (body language, vocal patterns, and mannerisms that assist you in the workplace)
- Understand the generational differences and expectations as it relates to different groups
- Raise your personal effectiveness by cultivating your personal presence
- Develop the five keys to your Personal Brand
- Project your brand DNA in mobile applications
- Create an action plan for improvement
- Create an action plan for improvement
WHAT TO EXPECT
Content-rich Information
- Explanation and examination of "sub textual" conversation - body language, vocal patterns, and mannerisms that can raise or lower your status in the workplace
Skills Practice
- Cultivate your personal presence
- Connect with your audience (one-on-one or large group)
- Balance communication with connectivity drills
- Avoid unintentional behaviors that may lower your appeal
- Demonstrate composure when the pressure is on
Course: Tactful Conversations Strategies for High-Stakes Interaction
This seminar teaches individuals and teams from different backgrounds, departments and specialties how to effectively discuss ideas in a way that leads to buy-in from others. These skills drive rapid, sustainable and wide-reaching positive changes in the results you care about the most.
You Will Learn How To:
- Identify the conversations that are keeping you from your desired results
- Speak persuasively, not abrasively, no matter the topic
- Make it safe for others to share their honest opinions
- Speak frankly without risking everything
- Pre-approved for 6 credit hours with HRCI
- This program is valid for 6.5 PDCs for the SHRM-CP or SHRM-SCP
Course: Email & Digital Etiquette
Professionalism and courtesy never go out of style.
Whether for business or personal use, proper etiquette with online communication is essential to your success. Preparing to send, checking, double checking, and having the receiver always front of mind is critical to ensuring your message is read and received. Professionalism and courtesy never go out of style.
Learning Objectives
By attending this class, participants will learn
- The Power of the Subject Line
- How to use techniques and strategies to enhance email communication
- How to work more productively with email overload
- Tips on messages conveyed by certain words, phrases and capitalization
- Perceptions, Privacy, and Copyright infringement
- Professionalism with your Digital Communcations
Course: Presentation Training/Responding to RFPs
It’s Extreme. 
Time to present to the Leadership Team or secure that new business? What will they think of you? Will you sweat profusely, or will you be prepared to WOW your audience and reach your ultimate goals?
Learning Objectives
By attending this class, participants will learn
- Preparing to Present
- Tips of making an impactful speech-without nerves
- Enhancing current efforts
- Protocols for effective speaking
- Protocols for effective speaking (grammar, style, appropriate behaviors)
Did you know that there are Seven Subconscious Desires for every Audience?
1. To belong
2. To be respected
3. To be liked
4. To be safe
5. To succeed
6. To be inspired
7. To be romanced
When preparing for your next powerful presentation, try to remember these. Too much to comprehend when you have to create, produce, and deliver the entire monologue? We can help. Contact us today about improving your presentation skills, producing a powerful RFP response, or helping your team succeed in securing the next piece of business.
